Legal

Privacy Policy

Last updated: October 1, 2026

Netwing ("we," "us," or "our") is an event networking platform operated by Ember Development Studios, LLC (DeLand, Florida). This Privacy Policy explains what information we collect when you use netwing.app and the Netwing mobile app, how we use it, and the choices you have.

1. Information we collect

We collect information you provide directly when you create an account, build your professional card, follow an organization, RSVP to an event, check in at an event, send a message, subscribe to Netwing Business Plus, claim an organization profile, or contact us. This may include:

Account data — email address and name, provided directly or through Sign in with Apple or Google Sign-In if you choose those options.
Professional card data — name, job title, company, industry, city, phone number, website and LinkedIn links, a short introduction, the industries you want to meet, your interests, and whether you are open to networking. You choose who can see your email address and phone number (section 3).
Profile photo — the image you choose to upload, if you add one.
Location data — if you tap to enable location tagging, we determine your approximate city. We store the city — its name (for example "DeLand, FL") and the map coordinates of the center of that city — never your device's precise GPS position. If you type your city in instead, we store the name you typed and, where the app can look it up, the same city-center coordinates.
Event activity — organizations you follow, RSVPs, and QR check-ins, including the event and time of check-in.
Guest check-in data — if you check in to an event without an account, the name and email you enter on the check-in form.
Organization data — if you claim or administer an organization: your work email, role, verification details, and content you publish (events, images, descriptions).
Messages — the direct messages you exchange with your connections, the messages you post in an organization's member chat, and inquiries you send to an organization. See section 9.
Client book and referrals — if you use these Netwing Business Plus features: the people you save (name, company, role, email address, phone number), your notes, tags, meetings, follow-ups and outcomes, including any amounts you record, and the business referrals you send or receive. See section 10.
Purchase and subscription data — if you subscribe to Netwing Business Plus: the plan you bought, where you bought it (App Store, Google Play or the web), the provider's subscription and customer identifiers, the subscription's status, and its renewal or end date. See section 4.
Sponsor payment data — sponsor payments to organizations are collected and processed by Stripe; we never store full card numbers.
Push notification tokens — if you allow notifications in the mobile app: a push token for your device and whether it is an iPhone or an Android device. See section 5.
Contact matches — only if you turn on contact matching in the mobile app and grant the permission. Your address book is read on your device and each email address and phone number is converted to a one-way hash before anything leaves it. We store those hashes, never the names, numbers, or email addresses themselves. See section 7.
Search terms — what you type into the search box on the Explore and Organizations screens, recorded as product analytics so we can see what people look for and cannot find.

We also collect limited technical data automatically (IP address, browser type, pages visited) for security, spam prevention, and analytics. When you are signed in to the mobile app, it also reports its app version, which app update it is running, your device platform (iOS or Android), and a random install identifier the app creates (not a hardware or advertising identifier, and deleted when you uninstall the app), so we can confirm that fixes have reached every device.

2. How we use your information

Operate your account, professional card, follows, RSVPs, and check-ins.
Show organizations who attended their events and power their analytics.
Deliver your direct messages and organization chat messages.
Provide Netwing Business Plus — confirm your subscription with RevenueCat (for App Store and Google Play purchases) or Stripe (for web purchases), and unlock or lock the paid features accordingly.
Run the client book and business referrals for Business Plus members.
Process featured-sponsor payments to organizations through Stripe.
Send transactional email — confirmations, receipts, and account notices.
Send the push notifications you have allowed — for example new messages, event reminders, announcements from organizations you follow, and a failed subscription payment.
Recommend events and organizations near your chosen city.
Show you which of your contacts are already on Netwing, if you turn contact matching on.
Understand what people search for — especially searches that find nothing — so we can fill gaps in the directory.
Protect the Service from spam, fraud, and abuse.
Comply with legal obligations.

3. Attendee visibility

Netwing is a networking product. Your professional card and RSVP status may be visible to the organization hosting an event and, where the organization enables it, to other attendees of that event ("see who's going"). You control what your card contains, and you can RSVP without filling in optional fields.

People going. An event page lists the first name and profile photo of members who have said they are going. For a public event, anyone who opens the page can see that list, including people who are not signed in. To stop appearing in it, turn off Going events under Profile → Privacy & Data Sharing; you are still counted in the total, but not listed.

What other members see. A member on the free plan who is not connected with you sees your first name, your profile photo, and whether you are open to networking. Netwing Business Plus members and your accepted connections also see your full name and the professional details on your card — job title, company, industry, city, the industries you want to meet, your introduction, your interests, your website and LinkedIn links, the organizations you have in common, and the number of events you have checked in to. If you have blocked someone, or they have blocked you, they cannot open your card.

Profile photo. Your photo is stored at a public web address so the app and the website can display it. Anyone who has that address can open the image, so choose a photo you are comfortable showing publicly. A photo you replace or remove is not deleted at that point: it stays available at its old address until your account is deleted. A photo uploaded on the website is stored exactly as you upload it, including any information saved inside the file, such as where it was taken.

Contact details. You choose separately who can see your email address and your phone number. If you set either one to "My connections & Business Plus members", it is visible to your accepted connections and to Netwing Business Plus members who aren't connected with you. A detail set to "Only me" is not shown to anyone else from then on — not to connections and not to Business Plus members. If another member saved your contact details to their private client book while you were sharing them, they keep that copy (section 10). Business Plus members who aren't connected with you can open shared contact details for a limited number of people per day (currently 100 in any 24 hours), and we keep a record of those views to prevent scraping. You can change these choices at any time under Profile → Privacy & Data Sharing.

The contact-view record. Each entry holds which member opened the details, whose details they were, and the date and time. We use it to enforce the daily limit. Only the member who did the viewing can see their own entries, in their data download. We have not set a time limit on this record: an entry is kept for as long as both accounts exist, and it is deleted when either the viewing member or the member whose details were viewed deletes their account.

4. Payments & subscriptions

Netwing Business Plus. Business Plus is an optional paid subscription for members. Who processes your payment depends on where you buy it:

In the iPhone app — Apple, through your App Store account.
In the Android app — Google, through Google Play.
On the web at netwing.app/plus — Stripe, Inc. When you start a web purchase we give Stripe your email address, your name and your Netwing account ID so the subscription is attached to the right account, and you enter your card on Stripe's own checkout page.

Purchases made in the app are managed with RevenueCat, Inc., a subscription service. Whenever you are signed in to the iPhone or Android app, the app gives RevenueCat your Netwing account ID so it can check your subscription status — even if you have never subscribed. RevenueCat also receives standard technical information from the app, such as your IP address and your device and app version. If you buy Business Plus in the app, RevenueCat receives the details of your App Store or Google Play purchase — the product, the store, the country, the price, the dates, and whether it is active — and tells us your subscription status. We do not send RevenueCat your name or email address.

We never receive or store your full card number. What we keep is a subscription record on your account — where you bought it, the plan, the provider's subscription and customer identifiers, its status, and its renewal or end date — and a log of purchase notifications. For an App Store or Google Play purchase, that log holds each notification RevenueCat sends us in full: your account ID, the product, the store, the country, the price and the dates. For a web purchase, it holds only the identifier and type of each Stripe event. Apple, Google, Stripe and RevenueCat keep their own records of your purchase. Their privacy policies: Apple, Google, Stripe, RevenueCat.

Sponsor payments. Featured-sponsor payments to organizations are processed by Stripe in accordance with PCI-DSS. We retain only the payment status and receipt metadata — never full card numbers.

A free member account and the organization tools require no payment information.

5. Email & push notifications

We send email via Resend, Inc. Transactional emails (claim confirmations, receipts, account and security notices) are sent as part of operating the Service. Any future marketing email will be opt-in and will include an unsubscribe link.

Push notifications. If you allow notifications in the mobile app, the app obtains a push token for your device and we store it with your account, together with whether the device is an iPhone or an Android device. We send notifications through Expo's push notification service, which passes them to Apple Push Notification service (iPhone) or Google Firebase Cloud Messaging (Android) for delivery. Those services receive the token and the title and text of the notification. A notification about a new message leaves out the message text unless you turn on message previews in your notification settings. With previews off, a direct-message notification does not name the sender; an organization chat notification shows the sender's name.

We keep a record of the notifications we send you and whether you opened them, so we can avoid repeats and respect your quiet hours and limits. You can turn categories off in the app under Profile → Notifications & Communications, or turn notifications off entirely in your device settings. We remove a push token when you sign out on that device, when the push service reports that the device is no longer registered, and when you delete your account.

6. Location, maps & geocoding

Event venue addresses, and your approximate coordinates when you enable location tagging, are sent to OpenStreetMap's Nominatim service to resolve a map position or a city name. We store the resulting venue coordinates, and for you the city name and the coordinates of the center of that city — your device coordinates are used for the lookup and then discarded. Location tagging is optional and controlled by your device's permission settings.

7. Contacts & finding people you know

The Netwing mobile app can show you which of your existing contacts are already on Netwing. Contact matching is a Netwing Business Plus feature. It is off until you turn it on and grant your device's contacts permission, and you can use every other part of Netwing without it.

When it is on, your address book is read on your device. Each email address and phone number is converted to a one-way hash there, and only those hashes are sent to us — we never receive your contacts' names, phone numbers, or email addresses, and a hash cannot be reversed back into them. We compare the hashes against hashes of Netwing accounts to find matches, and store them so the app does not have to re-read your address book every time you open it.

Your contacts are not messaged, invited, or added to anything by us, and we do not use them to build profiles of people who are not Netwing users. You can remove a match at any time, revoke the contacts permission in your device settings, or delete your account — each of which removes the stored hashes.

8. Search terms

When you search on the Explore or Organizations screens we record what you typed, together with your account, so we can understand what people are looking for — particularly searches that return nothing, which tell us which organizations and events are missing from the directory. Search terms are used for this purpose only. They are never sold, shared with advertisers, or used to target advertising. When you delete your account, the searches you made are no longer linked to you: we keep the search text and when it was made, without your account.

9. Messages

Direct messages. You can exchange direct messages with members you are connected with. A message is visible to you and to the other person. We store the message text and when it was sent, on our servers, so that both of you can read the conversation on any device; direct messages are not end-to-end encrypted. Messages cannot currently be edited or deleted one at a time. A conversation is deleted, for both people, when either of you deletes your account.

Organization chats. An organization can run a member chat, which its approved members and its administrators can read. You can also send an organization a private inquiry, which that organization's administrators can read and answer. If you contact an organization from its public page without an account, we store the name and email address you give so the organization can reply. Organization administrators can hide messages in their chats, and Ember staff who administer the platform can read and reply to organization chats.

Reports. If you report a message, a chat, a profile, an organization or an event, we store your report — the reason you chose and any details you add — so it can be reviewed.

10. Client book & business referrals

The client book and business referrals are Netwing Business Plus features.

Client book. Your client book is private to you: organizations and other members cannot see it. It holds what you put in it — the people you save (name, company, role, email address, phone number), your notes and tags, the events where you met, follow-ups, and outcomes you record, including amounts. When you save another member to your client book, it copies the name, job title and company from their card, and their email address or phone number only if they have chosen to share those with you. That copy stays in your book if they later change their sharing choices or delete their account.

The same applies in the other direction: if another member has saved you to their client book, their copy — including contact details you were sharing with them at the time — stays in their book if you later change your choices or delete your account.

Business referrals. A referral is sent by one member to another. It contains what the sender writes — the person or opportunity being referred (by name and company), a title, why it is a good fit, and any details — and a history of its status. The sender and the recipient can both see the referral and its status. A note the recipient adds to a status update is shown to the sender only if the recipient chooses to share it. Before sending a referral that uses a contact from their client book, the sender confirms they have permission to share those details.

When someone sends you a referral that names a person, that person is also saved to your client book automatically — their name and company, and for a Netwing member their job title. A referral never copies an email address or phone number. The person named does not have to be a Netwing member. If you are not a member and believe you have been named in a referral or saved in a member's client book, email support@emberdevstudios.com to ask for those details to be removed.

If your Business Plus subscription ends. Your client book and the details of your referrals are locked, not deleted. We keep them, you can still see how many records you have, and they are available again if you subscribe again. Your client book is included when you download your data (Profile → Account & Security → Download my data), locked or not. Referrals are not included in that download yet — email us if you need a copy. To have a locked client book removed without deleting your account, email us.

11. Cookies & spam prevention

We use essential cookies to keep you signed in. Public forms are protected by Cloudflare Turnstile, which analyzes limited technical signals to distinguish people from bots. We do not use advertising cookies.

12. Data sharing

We share information only when necessary:

Service providers — Supabase (database, authentication, storage), Stripe (payments), RevenueCat (in-app subscription status), Expo (push notification delivery and app updates), Resend (email), Vercel (hosting), Cloudflare (spam prevention), and OpenStreetMap/Nominatim (geocoding). They process data on our behalf.
Apple and Google — when you buy Netwing Business Plus in the app, sign in with Apple or Google, or receive a push notification, Apple or Google handles that under its own terms and privacy policy.
Organizations you interact with — the host organization sees your RSVP, check-in, and the professional card fields you have filled in.
Other members — as described in section 3, and the people you message or exchange a referral with.
Visitors to a public event page — the first name and profile photo of members who are going, unless you have turned Going events off (section 3).
Legal compliance — when required by law, court order, or to protect rights and safety.
We do not sell, trade, or rent your personal data.

13. Data retention

We retain account and activity records while your account is active. That includes your messages, your client book, your referrals and the contact-view record described in section 3: we have not set a shorter time limit for any of them, so they are kept while your account exists. What happens to each of them when you delete your account is set out on our account deletion page.

For Netwing Business Plus, the subscription record on your account is deleted with your account. The log of purchase notifications described in section 4 is kept after that: for an App Store or Google Play purchase it still holds your former account ID and the purchase details, and for a web purchase only Stripe's event identifiers and types. We have not set a time limit for that log, or for our records of featured-sponsor payments. Apple, Google, Stripe and RevenueCat keep their own records for as long as they and the law require. You may request deletion at any time (see below).

14. Your rights

Access — request a copy of the personal data we hold about you. You can download most of it yourself under Profile → Account & Security → Download my data.
Correct — update your professional card and profile at any time in the app.
Delete — request deletion of your account and associated data, subject to legal retention requirements.
Port — request your data in a portable, machine-readable format.
Opt out — disable location tagging, turn off contact matching and revoke the contacts permission, turn off push notifications, unfollow organizations, or withdraw consent at any time.

To exercise any right, email support@emberdevstudios.com.

15. Children

Netwing is a professional networking product intended for adults 18 and older. We do not knowingly collect data from anyone under 13. If we learn we have, we will delete it promptly.

16. Changes to this policy

We may update this Privacy Policy. Material changes will be posted here with a new "Last updated" date and, where appropriate, communicated by email.

17. Contact us

Questions or requests about your data?
Email: support@emberdevstudios.com
Ember Development Studios, LLC — DeLand, Florida, USA